TECHNOLOGY
ADOPTION
Why billions are lost between deployment and adoption — and what the 30% who succeed do differently.
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What’s Inside the Book
The adoption gap explained — and how to close it
Why 70% Fail
The real reason technology transformations collapse — and why it’s never the technology itself.
The Adoption Gap
The space between deployment and adoption — and why most leadership teams never see it coming.
What the 30% Do Differently
Workforce enablement strategies that turn resistance into adoption — the human-side playbook.
Cross-Industry Pattern Recognition
How airline, healthcare, telecom and more transformations reveal the same adoption patterns.
AI Governance & Adoption
Why AI implementations fail at “adoption” too — and the governance frameworks that change outcomes.
The Leadership Playbook
What CHROs, CIOs, and C-suite leaders need to know before their next transformation initiative.
Donna P. Mitchell
The Transformation Authority™
Donna P. Mitchell has spent 48 years inside Fortune 500 technology transformations across telecommunications, aviation, airline, healthcare, and emerging technology. She’s enabled 150,000+ professionals through enterprise-scale technology adoption and organizational transformations — and discovered that the gap between deployment and adoption is where billions are lost. As an Official Member of Forbes Business Council and a C-Suite Network Contributor, she now advises leadership teams on closing the adoption gap before it closes their budgets.
48
Years Fortune 500
150K+
Professionals Enabled
5
Industries
4
Transformation Types
Close the Gap Before It Closes Your Budget
Available now on Amazon in Kindle, Paperback, and Hardcover.
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